Whenever I access Quick, either for training for just daily use, I keep getting an error stating that the app failed to give me chat agent details and I have to ensure that an owner has granted me access. See below screenshot.
HELP!
Hi @AAK_ADER,
Welcome to the Quick Community! Just to confirm, are you the admin of the account you are on, or are you under a specific organization/role? If the latter, I would definitely recommend reaching out to your internal channels or a respective IT admin, as they should be able to assist you in this matter.
Thank you!
Hi Luis, thank you for taking the time to review my question! I am under a specific role but with that I’m not sure who to reach out to. To your point, IT admin would be my best option for now.