# All Q Scenarios stopped executing in production account (previously working, no changes made)

**URL:** <https://community.amazonquick.com/t/all-q-scenarios-stopped-executing-in-production-account-previously-working-no-changes-made/52208>\
**Category:** Q&A\
**Tags:** AmazonQ, Business-Intelligence-Engineer, qls-Scenarios, quick-sight\
**Created:** [April 27, 2026, 2:03pm UTC](https://community.amazonquick.com/t/all-q-scenarios-stopped-executing-in-production-account-previously-working-no-changes-made/52208 "2026-04-27T14:03:26Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Rodolphe\_Fares](https://avatars.discourse-cdn.com/v4/letter/r/45deac/32.png) [@Rodolphe\_Fares](https://community.amazonquick.com/u/Rodolphe_Fares)\
**Post date:** [April 27, 2026, 2:03pm UTC](https://community.amazonquick.com/t/all-q-scenarios-stopped-executing-in-production-account-previously-working-no-changes-made/52208/1 "2026-04-27T14:03:26Z")

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Hello,

We are encountering a critical issue with **Amazon Q in QuickSight Scenarios**.

### Context

- We implemented multiple scenarios in a production QuickSight account for a client

- These scenarios were working correctly and were actively used

- No changes were made to:

### Issue

Recently, **all scenarios in the production account started behaving incorrectly** :

- Steps do not execute

- In some cases, the scenario stops before even completing Step 1

- No error messages are shown

### Key Observation

- The same scenarios (or equivalent logic) work correctly in a **sandbox account**

- The issue affects **all scenarios** , not just one

### What we ruled out

- SPICE capacity → sufficient

- Dataset integrity → validated

- Prompt complexity → even simple steps fail

### Question

Has anyone experienced:

- All scenarios failing or not executing in a specific account?

- Account-level issues with Q Scenarios?

- Possible backend changes or regressions affecting execution?

At this point, this appears to be an **account-level or service-side issue rather than a modeling problem**.

Any insights would be greatly appreciated.

 ![Screenshot 2026-04-27 142104](https://d1wl4jav5dp96l.cloudfront.net/original/3X/b/8/b87572ad31361c4a74269d9b6632ab8110b4803b.png)

 ![Screenshot 2026-04-24 164318](https://d1wl4jav5dp96l.cloudfront.net/original/3X/0/7/074fce03de7471c01942921efcfde1487de6962a.png)

 ![Screenshot 2026-04-27 141131](https://d1wl4jav5dp96l.cloudfront.net/original/3X/2/d/2de103841461e5d5e622b0c57ff0885a5f8930e3.png)

 ![Screenshot 2026-04-27 141838](https://d1wl4jav5dp96l.cloudfront.net/original/3X/e/6/e6cede9b0dee84abf2dc3590eed9df2297651ca0.png)

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**Author:** ![joshdemu](https://d2orw1595917va.cloudfront.net/user_avatar/community.amazonquick.com/joshdemu/32/32628_2.png) [@joshdemu](https://community.amazonquick.com/u/joshdemu)\
**Post date:** [April 27, 2026, 9:19pm UTC](https://community.amazonquick.com/t/all-q-scenarios-stopped-executing-in-production-account-previously-working-no-changes-made/52208/2 "2026-04-27T21:19:00Z")

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hi - welcome to the community. this question may be difficult to answer through the community forum since it seems this worked at one point and now it is not without any other changes. i will message you privately to discuss possible solutions.

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**Author:** ![WLS-Luis](https://d2orw1595917va.cloudfront.net/user_avatar/community.amazonquick.com/wls-luis/32/36723_2.png) [@WLS-Luis](https://community.amazonquick.com/u/WLS-Luis)\
**Post date:** [May 11, 2026, 3:17pm UTC](https://community.amazonquick.com/t/all-q-scenarios-stopped-executing-in-production-account-previously-working-no-changes-made/52208/3 "2026-05-11T15:17:40Z")

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Hi @Rodolphe_Fares,

Since joshdemu reached out privately to discuss this matter, I will treat this post as complete for now. However, if you have any additional questions, please feel free to create a new post in the community and link this discussion for context.

Thank you!

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<div class="post-metadata">

**Author:** ![WLS-Luis](https://d2orw1595917va.cloudfront.net/user_avatar/community.amazonquick.com/wls-luis/32/36723_2.png) [@WLS-Luis](https://community.amazonquick.com/u/WLS-Luis)\
**Post date:** [May 11, 2026, 3:17pm UTC](https://community.amazonquick.com/t/all-q-scenarios-stopped-executing-in-production-account-previously-working-no-changes-made/52208/4 "2026-05-11T15:17:49Z")

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