Billing ( Renewed Subscriptipon - No Support Answering )!

Hi All , I am having a Tough time getting any support from Amazon Quick team .. the Trial was turned into PLus subscription in 3 days and deducted money from my account while i was just testing the platform , i asked for support to refund and cancel but no one answering me

“Billing case unassigned – refund request for unintended Amazon Quick charge after free trial”

the ~$26 charge, wasn’t used, I immediately downgraded/cancelled, and i already have an unassigned billing case.

Hi @Ahmed_ElShinnawy

Welcome to the Quick community!

As this is a community forum managed by users, we don’t have access to private account details about billing, so we’re unable to assist directly with this request.

I would recommend filing a case with AWS Support where we can dive into the details so that we can help you further. Here are the steps to open a support case.