# Boxplots: Can't show outliers

**URL:** <https://community.amazonquick.com/t/boxplots-cant-show-outliers/47556>\
**Category:** Q&A\
**Tags:** error, Business-Intelligence-Engineer, quick-sight\
**Created:** [June 24, 2025, 4:49pm UTC](https://community.amazonquick.com/t/boxplots-cant-show-outliers/47556 "2025-06-24T16:49:01Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![enzoag](https://avatars.discourse-cdn.com/v4/letter/e/b4bc9f/32.png) [@enzoag](https://community.amazonquick.com/u/enzoag)\
**Post date:** [June 24, 2025, 4:49pm UTC](https://community.amazonquick.com/t/boxplots-cant-show-outliers/47556/1 "2025-06-24T16:49:01Z")

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Hello,

Whenever I click on the button “Show Outliers” or “Show All Data Points” on a boxplot (does not matter which one), an error appears and says “Please contact Quick Sight team to solve this issue”. Can someone help me with this?

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**Author:** ![Brett](https://d2orw1595917va.cloudfront.net/user_avatar/community.amazonquick.com/brett/32/36494_2.png) [@Brett](https://community.amazonquick.com/u/Brett)\
**Post date:** [June 24, 2025, 8:03pm UTC](https://community.amazonquick.com/t/boxplots-cant-show-outliers/47556/2 "2025-06-24T20:03:40Z")

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Hi @enzoag and welcome to the Quick Sight community!  
This is interesting, I just tested out myself and it seemed to work without any issue. What type of field are you using for your visual’s ‘Value’ section?

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**Author:** ![Brett](https://d2orw1595917va.cloudfront.net/user_avatar/community.amazonquick.com/brett/32/36494_2.png) [@Brett](https://community.amazonquick.com/u/Brett)\
**Post date:** [July 1, 2025, 8:57pm UTC](https://community.amazonquick.com/t/boxplots-cant-show-outliers/47556/3 "2025-07-01T20:57:05Z")

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Hi @enzoag,  
Following up here as it’s been awhile since we last heard from you; were you able to find a work around for your case or if still encountering this issue, please include some additional information for us to assist further.

If we do not hear back within the next 3 business days, I’ll close out this topic.

Thank you

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**Author:** ![Brett](https://d2orw1595917va.cloudfront.net/user_avatar/community.amazonquick.com/brett/32/36494_2.png) [@Brett](https://community.amazonquick.com/u/Brett)\
**Post date:** [July 7, 2025, 3:10pm UTC](https://community.amazonquick.com/t/boxplots-cant-show-outliers/47556/4 "2025-07-07T15:10:48Z")

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Hi @enzoag,  
Since we have not heard back, I’ll go ahead and close out this topic. However, if you have any additional questions, feel free to create a new post in the community.

Thank you

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<div class="post-metadata">

**Author:** ![Brett](https://d2orw1595917va.cloudfront.net/user_avatar/community.amazonquick.com/brett/32/36494_2.png) [@Brett](https://community.amazonquick.com/u/Brett)\
**Post date:** [July 7, 2025, 3:10pm UTC](https://community.amazonquick.com/t/boxplots-cant-show-outliers/47556/5 "2025-07-07T15:10:55Z")

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Archived on July 7, 2025, 3:10pm UTC