Chat bot always freezes mid conversation

My chat bot always freezes mid conversation and doesn’t save or remember the results. This is incredibly frustrating and makes my job way harder. Is anyone else experiencing this? Is there a way to open a ticket about this?

Hi @Kayla,

Welcome to the Quick Community! If this issue continues to persist, I would definitely recommend creating a support ticket with AWS Support, as they may be able to see if there is an underlying issue with this occurrence.

Thank you!

Hi @Kayla

It’s been a while since we last heard from you. If you have any further questions, please let us know how we can assist you.

If we don’t hear back within the next 3 business days, we’ll proceed with close/archive this topic.

Thank you!

Hi @Kayla

Since we have not heard back from you, I’ll go ahead and close/archive this topic. However, if you have any additional questions, feel free to create a new topic in the community and link this discussion for relevant information.

Thank you!