# Customer Error

**URL:** <https://community.amazonquick.com/t/customer-error/26034>\
**Category:** Q&A\
**Tags:** error, developer, quick-sight\
**Created:** [February 16, 2024, 12:25pm UTC](https://community.amazonquick.com/t/customer-error/26034 "2024-02-16T12:25:12Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![kpalkash](https://avatars.discourse-cdn.com/v4/letter/k/c68b51/32.png) [@kpalkash](https://community.amazonquick.com/u/kpalkash)\
**Post date:** [February 16, 2024, 12:25pm UTC](https://community.amazonquick.com/t/customer-error/26034/1 "2024-02-16T12:25:12Z")

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I am facing customer error while refreshing the dataset. In the documents it is written that reach Quicksight technical support for this error but I am unable to find the technical support page.

 ![image](https://d1wl4jav5dp96l.cloudfront.net/original/3X/0/c/0cdba97c60fcfa164a37419ce5d34336f92ec17e.png)

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**Author:** ![Deep](https://d2orw1595917va.cloudfront.net/user_avatar/community.amazonquick.com/deep/32/14783_2.png) [@Deep](https://community.amazonquick.com/u/Deep)\
**Post date:** [February 16, 2024, 12:38pm UTC](https://community.amazonquick.com/t/customer-error/26034/2 "2024-02-16T12:38:31Z")

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Hello Pallavi,

First of all Welcome to the QS community.  
Please reach out to your QS admin in case your are not. may be they know it already the process.  
Nevertheless, you could follow this link to open a case : -[Creating support cases and case management - AWS Support](https://docs.aws.amazon.com/awssupport/latest/user/case-management.html)

Hope this helps.  
cheers,  
Deep

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**Author:** ![ArunSanthosh](https://d2orw1595917va.cloudfront.net/user_avatar/community.amazonquick.com/arunsanthosh/32/3292_2.png) [@ArunSanthosh](https://community.amazonquick.com/u/ArunSanthosh)\
**Post date:** [February 20, 2024, 5:33pm UTC](https://community.amazonquick.com/t/customer-error/26034/3 "2024-02-20T17:33:15Z")

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