How do I get my Chat agent to browse public websites?

I’m trying to build a sustainability messaging agent that creates content for us for different channels. We want it to pull from the most recent Amazon websites/stories, always pulling from the most refreshed without uploading documents with talking points. How can I make it happen? How can I turn on the web search function for the chat agent?

Hi @alonsoce ,

You could create a web crawler Knowledge base if you would want to search of specific web sites. You can attach the knowledge base to the chat agent and direct your questions.

Kindly refer this link.

Regarding web search, you should be able to toggle web-search on or off using the “+” symbol near the ‘Chat agent’s data’ drop down. Can you please try that and let me know if you have further questions.

Hi @alonsoce,

Just checking back in since this thread hasn’t received a response in a while. Was Vaidy’s reply helpful to you and/or were you able to find a solution yourself in the meantime? Please help the community by marking this answer as “Solution” or following up in general within the next 3 business days!

Thank you!

Hi @alonsoce,

Since I haven’t received any further updates from you, I’ll treat this inquiry as complete for now. If you have any additional questions, feel free to create a new post in the community and link this discussion for context.

Thank you!