QUICKSIGHT COLUMN PUBLISH FIX

Q&A
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1

Hello team,

I have created a Quick Sight dashboard and published it. We have created multiple sheets and updated many times but never saw this issue.
Issue: I have added and published a new column to an existing sheet in Quick Sight. I am able to see the updated column when I open it from my end. When the same dashboard is opened by my team mate, the column is missing on their end. For the same sheet, I have also updated two column names and I see even they don’t get updated on their end. Please let me know if we have a fix for this issue? I tried republishing it multiple times but that did not fix the issue.

Thank you.

2

Hi @tivinayz,

Hope everything is well! Just to confirm, when you published to dashboard did you ensure that all sheets (or at least the ones you added/edited columns) are toggled like in the image below?

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The reason I want to make sure is because in my experience, based on what you previously published, sometimes it doesn’t check all of the boxes. If that is not the case, I would definitely recommend creating a support ticket with AWS Support, as they will be better able to see why this could be occurring for you.

Thank you!

3

Have you tried refreshing the page and clicking on “Reset to Original” button on top left of the dashboard?

For me that works.

4

Hi @tivinayz

@tPriyansh is right. When the visuals on the dashboard are customized by the users any changes to them are not reflected. Reset to original resolves the issue.

Regards,
Giri

5

Hello @WLS-Luis @tPriyansh @Giridhar.Prabhu

  1. I have shared the dashboard with all the sheets selected.
  2. I have done reset to original to original and it fixed one of my earlier issues where I am unable to view the column after publishing the changes. In this case, I am able to see the changes published by me but one of my team mate is facing the issue where they are unable to see the column. I will try asking them to do the same and check if that works.

Thank you.

6

Hi @tivinayz,

Hope everything is well! Just wanted to check back in and see if those suggestions were able to resolve your teammate’s issue. Please help the community by marking a Solution for this post or following up in general within the next 3 business days!

Thanks!

7

The issue got resolved once my team mate clicked on the reset to original button. Thank you team.