Hi everyone, We’re facing an issue with our QuickSight embedded dashboard where some users are unable to view data or filters, while others can see everything normally. Error Message of the user: PERMISSIONS_DATASET_USER_DENIED You can’t access this data because it is restricted. As a dataset own…

Hi @Kalyan_reddy , How complex is your RLS dataset? How long does the query take to run in Aurora? The issue with using direct query for RLS is that it adds a delay to your dashboard. Your dashboard won’t load until QuickSight has finished running the query in your RLS dataset. If the RLS dataset i…

Hi @David_Wong Thank you for your response. I have switched the RLS dataset direct query to SPICE, but I’m still getting the same issue. I waited for about 30 minutes and rechecked, but the problem persists. The query execution time is about 5-6 seconds. The dashboard itself is working completely …

Does the error with your filters look like what I shared in this post? [image] Error: Getting the Row level security configuration for your dataset took too long Q&A I started getting this error with my filters since yesterday and clicking on “Refresh this Lis…

No, it’s not the same error as the one you shared. I’m an admin, and I’m getting the error shown in the screenshot below when accessing the analysis. Same error for users when the access the filter in dashboard. [image]

What happens if you use the same RLS with a different (smaller) dataset? Create a small dataset and apply the same RLS to it. If that works, it will tell you that the issue isn’t with the RLS alone.

@David_Wong Actually,I tried creating another RLS dataset and attempted to replace it with the old RLS dataset but the UI isn’t allowing me to select the data source to choose the new dataset. The selection radio buttons are unresponsive. I can view the filters in the QuickSight dashboard without …

Hi @Kalyan_reddy , Following up here as it’s been a while since last communication took place on this thread; did you have any additional questions regarding your initial post? If we do not hear back within the next 3 business days, I’ll close out this topic. Thank you

Hi @Kalyan_reddy , Since we haven’t received any further updates from you, I’ll treat this inquiry as complete for now. However, if you have any additional questions, please feel free to create a new post in the community and link this discussion for context. Thank you!

RLS Dataset– Few Users Unable to See Data/ Filters in the dashboard due to RLS dataset

Q&A

David_Wong November 12, 2025, 5:29pm 4

Does the error with your filters look like what I shared in this post?

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RLS Dataset– Few Users Unable to See Data/ Filters in the dashboard due to RLS dataset

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