# Schedule refresh not working

**URL:** <https://community.amazonquick.com/t/schedule-refresh-not-working/2198>\
**Category:** Q&A\
**Tags:** data-source, error, quick-sight\
**Created:** [March 9, 2022, 1:25pm UTC](https://community.amazonquick.com/t/schedule-refresh-not-working/2198 "2022-03-09T13:25:40Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![namtruong](https://avatars.discourse-cdn.com/v4/letter/n/a88e57/32.png) [@namtruong](https://community.amazonquick.com/u/namtruong)\
**Post date:** [March 9, 2022, 1:25pm UTC](https://community.amazonquick.com/t/schedule-refresh-not-working/2198/1 "2022-03-09T13:25:40Z")

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Hi,

I set up a schedule refresh each 15 min but it is not executed. Could you please help?

Thank you.  
Truong

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**Author:** ![rajjaya](https://d2orw1595917va.cloudfront.net/user_avatar/community.amazonquick.com/rajjaya/32/4534_2.png) [@rajjaya](https://community.amazonquick.com/u/rajjaya)\
**Post date:** [March 9, 2022, 7:28pm UTC](https://community.amazonquick.com/t/schedule-refresh-not-working/2198/2 "2022-03-09T19:28:57Z")

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Hi Truong,

Do you see any error when the refresh does not execute? Please share a screenshot of your data set refresh history, along with any details in ‘show details’ dialog (if there are any errors).

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**Author:** ![namtruong](https://avatars.discourse-cdn.com/v4/letter/n/a88e57/32.png) [@namtruong](https://community.amazonquick.com/u/namtruong)\
**Post date:** [March 9, 2022, 7:32pm UTC](https://community.amazonquick.com/t/schedule-refresh-not-working/2198/3 "2022-03-09T19:32:34Z")

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Hi, there is no error on the website. A manual refresh works.

I configure the dataset like this:

 ![Bildschirmfoto 2022-03-09 um 20.31.02](https://d1wl4jav5dp96l.cloudfront.net/original/1X/e2e4db5bc8c271504e57909ab3521b64765fef42.png)

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**Author:** ![namtruong](https://avatars.discourse-cdn.com/v4/letter/n/a88e57/32.png) [@namtruong](https://community.amazonquick.com/u/namtruong)\
**Post date:** [March 9, 2022, 7:33pm UTC](https://community.amazonquick.com/t/schedule-refresh-not-working/2198/4 "2022-03-09T19:33:05Z")

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And this is how the increment refresh is configured:

 ![Bildschirmfoto 2022-03-09 um 20.30.54](https://d1wl4jav5dp96l.cloudfront.net/original/1X/cd2dbaa7fbfa377d1d8a7df172278fd40b98cef6.png)

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<div class="post-metadata">

**Author:** ![namtruong](https://avatars.discourse-cdn.com/v4/letter/n/a88e57/32.png) [@namtruong](https://community.amazonquick.com/u/namtruong)\
**Post date:** [March 10, 2022, 9:28am UTC](https://community.amazonquick.com/t/schedule-refresh-not-working/2198/5 "2022-03-10T09:28:18Z")

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A schedule full refresh works, but not a schedule incremental refresh.

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**Author:** ![sim](https://avatars.discourse-cdn.com/v4/letter/s/bbe5ce/32.png) [@sim](https://community.amazonquick.com/u/sim)\
**Post date:** [March 28, 2022, 6:40pm UTC](https://community.amazonquick.com/t/schedule-refresh-not-working/2198/7 "2022-03-28T18:40:20Z")

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What is the solution for this problem? @namtruong and @lillie

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**Author:** ![lillie](https://avatars.discourse-cdn.com/v4/letter/l/e19adc/32.png) [@lillie](https://community.amazonquick.com/u/lillie)\
**Post date:** [March 28, 2022, 8:01pm UTC](https://community.amazonquick.com/t/schedule-refresh-not-working/2198/8 "2022-03-28T20:01:57Z")

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Hi Sim. Are you experiencing this? Can you please provide details on what you’re experiencing?

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**Author:** ![sim](https://avatars.discourse-cdn.com/v4/letter/s/bbe5ce/32.png) [@sim](https://community.amazonquick.com/u/sim)\
**Post date:** [March 28, 2022, 8:17pm UTC](https://community.amazonquick.com/t/schedule-refresh-not-working/2198/9 "2022-03-28T20:17:27Z")

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Hi Lillie,  
I would like to create schedule in 15 minutely. I have created incremental refresh but didn’t find ‘Repeats’ choice. What should I do?  
Here this article I used: [Refreshing SPICE data - Amazon QuickSight](https://docs.aws.amazon.com/quicksight/latest/user/refreshing-imported-data.html)

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<div class="post-metadata">

**Author:** ![namtruong](https://avatars.discourse-cdn.com/v4/letter/n/a88e57/32.png) [@namtruong](https://community.amazonquick.com/u/namtruong)\
**Post date:** [March 29, 2022, 4:36am UTC](https://community.amazonquick.com/t/schedule-refresh-not-working/2198/10 "2022-03-29T04:36:54Z")

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Hi @sim I don’t have any solution for this. I’m using now a full data refresh schedule and waiting until incremental schedule is working.

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**Author:** ![sim](https://avatars.discourse-cdn.com/v4/letter/s/bbe5ce/32.png) [@sim](https://community.amazonquick.com/u/sim)\
**Post date:** [March 29, 2022, 10:36am UTC](https://community.amazonquick.com/t/schedule-refresh-not-working/2198/11 "2022-03-29T10:36:02Z")

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Hi @namtruong,  
How often do you make an incremental?

Thank you,  
Sim