Specific Chat history for my Space disappeared

A specific chat wherein i have been interacting with my created Space for some time threw some error this morning. Usually i retrieve my chat from history and continue working on it. But surprisingly this time the chat no more existed in the history. Not sure what to do and that chat is my important work.

Hi @bhakames,

Welcome to the Quick Community! Currently the limit for conversation history is 90 days. Because of this, I would recommend making for example a Quick automation that periodically exports your info into an output file of your choice (i.e. CSV, PDF). Please let me know if you have any questions regarding this process or if you would like to explore an alternative Quick workaround.

Thank you!

Thanks for the suggestion. Will definitely try this.
With regards to the missing conversation history, i am very sure that my conversation history was under 30 days old (i see much older chats are still accessible to me in history) which is why its very surprising.

Hi @bhakames,

Thanks for mentioning this. If that is indeed the case, I would definitely create a support ticket with AWS Support, as they might be able to better guide you on why that specific conversation history was removed.

Hi @bhakames,

Just checking back in since this thread hasn’t received a response in a while. Were you able to see my most recent reply in regard to creating a support ticket? Please help the community by marking this answer as “Solution” or following up in general within the next 3 business days!

Thanks!

Hi @bhakames,

Since I haven’t received any further updates from you, I’ll treat this inquiry as complete for now. If you have any additional questions, feel free to create a new post in the community and link this discussion for context.

Thank you!