# Unable to access workgroup

**URL:** <https://community.amazonquick.com/t/unable-to-access-workgroup/3506>\
**Category:** Q&A\
**Tags:** data-source, quick-sight\
**Created:** [May 9, 2022, 3:52pm UTC](https://community.amazonquick.com/t/unable-to-access-workgroup/3506 "2022-05-09T15:52:56Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![pritambagve](https://avatars.discourse-cdn.com/v4/letter/p/b3f665/32.png) [@pritambagve](https://community.amazonquick.com/u/pritambagve)\
**Post date:** [May 9, 2022, 3:52pm UTC](https://community.amazonquick.com/t/unable-to-access-workgroup/3506/1 "2022-05-09T15:52:56Z")

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Hello,

I’m trying to create dataset with Athena as a data source and getting error saying **" Unable to retrieve Athena workgroups. Wait a few moments and [click here to try again](https://ap-southeast-1.quicksight.aws.amazon.com/sn/data-sets/new#)."**

Can anyone please help me with this.

Many thanks in advance.

 ![QuicksightAthena](https://d1wl4jav5dp96l.cloudfront.net/original/2X/1/1c11e54c99ec713eaa8689fbf848a9d83f813c30.jpeg)

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**Author:** ![Rushabh\_Vora](https://d2orw1595917va.cloudfront.net/user_avatar/community.amazonquick.com/rushabh_vora/32/222_2.png) [@Rushabh\_Vora](https://community.amazonquick.com/u/Rushabh_Vora)\
**Post date:** [May 10, 2022, 6:12am UTC](https://community.amazonquick.com/t/unable-to-access-workgroup/3506/2 "2022-05-10T06:12:55Z")

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Thank you for contacting us. I have raised a trouble ticket for the team to debug this issue. We will be contacting you soon for additional questions.

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<div class="post-metadata">

**Author:** ![sumanth](https://avatars.discourse-cdn.com/v4/letter/s/43a26b/32.png) [@sumanth](https://community.amazonquick.com/u/sumanth)\
**Post date:** [September 19, 2022, 2:42pm UTC](https://community.amazonquick.com/t/unable-to-access-workgroup/3506/3 "2022-09-19T14:42:17Z")

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Hi team, can you please share any update on this? Getting similar issue when I try to create a dataset using Athena

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<div class="post-metadata">

**Author:** ![Rushabh\_Vora](https://d2orw1595917va.cloudfront.net/user_avatar/community.amazonquick.com/rushabh_vora/32/222_2.png) [@Rushabh\_Vora](https://community.amazonquick.com/u/Rushabh_Vora)\
**Post date:** [September 27, 2022, 3:26pm UTC](https://community.amazonquick.com/t/unable-to-access-workgroup/3506/4 "2022-09-27T15:26:33Z")

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This is the response I received on the ticket. Please let me know if this is helpful.

"The customer needs to grant Quick Sight permissions to list their Athena workgroups.

To do so, go to Admin console → Security & permissions → Quick Sight access to AWS services → Manage. The customer can then configure permissions for Amazon Athena"