# \#account **URL:** https://community.amazonquick.com/tag/account/101.md [Latest](https://community.amazonquick.com/latest.md) · [Categories](https://community.amazonquick.com/categories.md) · [Tags](https://community.amazonquick.com/tags.md) --- ## [Unable to Publish Changes to the agents I own on quick](https://community.amazonquick.com/t/unable-to-publish-changes-to-the-agents-i-own-on-quick/53945)
**Author:** [@rikatyal](https://community.amazonquick.com/u/rikatyal)\ **Replies:** 1\ **Last updated:** [October 22, 2026, 5:49am UTC](https://community.amazonquick.com/t/unable-to-publish-changes-to-the-agents-i-own-on-quick/53945 "2026-10-22T05:49:26Z")
I’m building shared agents for my team but I’m blocked at the publish step. When I try to publish, I get: “Draft/publish feature is not enabled.” I’ve been able to create and publish agents before but this has been a re… --- ## [Amazon Quick Enterprise のサポート範囲について(AWS サポートプランが Basic の場合)](https://community.amazonquick.com/t/amazon-quick-enterprise-aws-basic/53859)
**Author:** [@em2542](https://community.amazonquick.com/u/em2542)\ **Replies:** 3\ **Last updated:** [October 15, 2026, 8:06am UTC](https://community.amazonquick.com/t/amazon-quick-enterprise-aws-basic/53859 "2026-10-15T08:06:36Z")
Amazon Quick の Enterprise プランを利用しています。 料金ページには、Enterprise の内容として「年中無休の AWS サポート」が記載されています。一方、AWS アカウントのサポートプランは Basic のため、技術サポートケースを作成できません。 次の2点を教えてください。 「年中無休の AWS サポート」は、具体的にどの範囲を指していますか。 AWS サポートプランが Basic の場合、Qu… --- ## [Missing "Shared folders" option under "Add to folder" after recent UI update?](https://community.amazonquick.com/t/missing-shared-folders-option-under-add-to-folder-after-recent-ui-update/53181)
**Author:** [@praveen.gp](https://community.amazonquick.com/u/praveen.gp)\ **Replies:** 6\ **Last updated:** [August 24, 2026, 2:13pm UTC](https://community.amazonquick.com/t/missing-shared-folders-option-under-add-to-folder-after-recent-ui-update/53181 "2026-08-24T14:13:17Z")
Hi, I am having trouble moving assets (dashboards/analyses/datasets/data sources) to a shared folder. When I click on Add to folder, the only option available to select is My folders. The option for Shared folders is mi… --- ## [Difficulty Upgrading from free to Pro due to SMS undelivery](https://community.amazonquick.com/t/difficulty-upgrading-from-free-to-pro-due-to-sms-undelivery/53023)
**Author:** [@austenum](https://community.amazonquick.com/u/austenum)\ **Replies:** 4\ **Last updated:** [August 14, 2026, 8:01am UTC](https://community.amazonquick.com/t/difficulty-upgrading-from-free-to-pro-due-to-sms-undelivery/53023 "2026-08-14T08:01:14Z")
I have been struggling to upgrade to pro version of Amazon quick. However, authentication is only limited to SMS which never reaches me. I’m now stuck with free version. How can I resolve this issue and is there an optio… --- ## [Can't edit my Chat agent](https://community.amazonquick.com/t/cant-edit-my-chat-agent/53055)
**Author:** [@alefanti](https://community.amazonquick.com/u/alefanti)\ **Replies:** 4\ **Last updated:** [August 4, 2026, 8:43am UTC](https://community.amazonquick.com/t/cant-edit-my-chat-agent/53055 "2026-08-04T08:43:51Z")
I can’t seem to be able to edit my chat agent on browser (error: Failed to get chat agent details. Make sure that an owner has granted you access to this chat agent.) even though I have owner permission. Any edit in Qui… --- ## [Transferred to new site ----\> need my dash boards updated](https://community.amazonquick.com/t/transferred-to-new-site-need-my-dash-boards-updated/52937)
**Author:** [@Belia\_Carabez](https://community.amazonquick.com/u/Belia_Carabez)\ **Replies:** 4\ **Last updated:** [July 28, 2026, 5:51pm UTC](https://community.amazonquick.com/t/transferred-to-new-site-need-my-dash-boards-updated/52937 "2026-07-28T17:51:36Z")
Moved to a new site same level/position as a Sr. HRBP. How do I update my dashboards to new site details? --- ## [Session Rate Limit Lockout](https://community.amazonquick.com/t/session-rate-limit-lockout/52935)
**Author:** [@kalluruk](https://community.amazonquick.com/u/kalluruk)\ **Replies:** 3\ **Last updated:** [July 28, 2026, 3:53pm UTC](https://community.amazonquick.com/t/session-rate-limit-lockout/52935 "2026-07-28T15:53:01Z")
I’ve been using Amazon Quick as my primary productivity tool — multi-turn conversations on Smart mode, loading skill modules, file reads, running searches — essentially 2–3 hours of normal focused work. Yesterday I hit a… --- ## [AWS QuickSight Questions](https://community.amazonquick.com/t/aws-quicksight-questions/52913)
**Author:** [@vibhu22oct](https://community.amazonquick.com/u/vibhu22oct)\ **Replies:** 3\ **Last updated:** [July 28, 2026, 3:40pm UTC](https://community.amazonquick.com/t/aws-quicksight-questions/52913 "2026-07-28T15:40:00Z")
How much data volume can AWS QuickSight handle ? can it handle terabytes of data ? Can QuickSight perform near real time reporting , example reports should display updated data within 5-10 minutes? how to achieve this i… --- ## [How can I arrange Quick access for a key vendor?](https://community.amazonquick.com/t/how-can-i-arrange-quick-access-for-a-key-vendor/52962)
**Author:** [@hendestu](https://community.amazonquick.com/u/hendestu)\ **Replies:** 5\ **Last updated:** [July 21, 2026, 6:43am UTC](https://community.amazonquick.com/t/how-can-i-arrange-quick-access-for-a-key-vendor/52962 "2026-07-21T06:43:24Z")
Hi Folks I am looking to share an App and its use to an internal vendor. Presently they do not have access to Quick, how can I remedy this please? Any help appreciated, thank you. Stuart --- ## [Bug Report: SAP Connector Fails Due to 403 Forbidden on connector-config.json via CloudFront](https://community.amazonquick.com/t/bug-report-sap-connector-fails-due-to-403-forbidden-on-connector-config-json-via-cloudfront/52831)
**Author:** [@yarnish](https://community.amazonquick.com/u/yarnish)\ **Replies:** 3\ **Last updated:** [July 13, 2026, 2:45pm UTC](https://community.amazonquick.com/t/bug-report-sap-connector-fails-due-to-403-forbidden-on-connector-config-json-via-cloudfront/52831 "2026-07-13T14:45:04Z")
Hi Team, Our AI agent fails to retrieve SAP Bill of Materials (BOM) data, throwing a generic connection error. We have isolated the issue and confirmed that our SAP backend is 100% OK: The OData URL successfully retu… --- ## [Quick Desktop ](https://community.amazonquick.com/t/quick-desktop/52728)
**Author:** [@risgpt](https://community.amazonquick.com/u/risgpt)\ **Replies:** 0\ **Last updated:** [June 11, 2026, 7:01am UTC](https://community.amazonquick.com/t/quick-desktop/52728 "2026-06-11T07:01:49Z")
Setting Up Amazon Quick on Desktop When Your IAM Identity Center Home Region Is Not us-east-1 Audience: AWS administrators (AWS Organizations, IAM Identity Center, Amazon Quick / QuickSight) Scenario covered: Org-level … --- ## [Quick Sight Manage account's AWS resources not working](https://community.amazonquick.com/t/quick-sight-manage-accounts-aws-resources-not-working/52152)
**Author:** [@Shweta\_Gupta](https://community.amazonquick.com/u/Shweta_Gupta)\ **Replies:** 3\ **Last updated:** [May 10, 2026, 7:43am UTC](https://community.amazonquick.com/t/quick-sight-manage-accounts-aws-resources-not-working/52152 "2026-05-10T07:43:05Z")
Hi people, Facing an issue on Quicksight – \>Manage account –\>AWS resources. Getting following error Something went wrong For more information see Set IAM policy I need the same GUI for managing the resources. Please … --- ## [Agent hours limitation in the amazon bi account](https://community.amazonquick.com/t/agent-hours-limitation-in-the-amazon-bi-account/51735)
**Author:** [@salizriy](https://community.amazonquick.com/u/salizriy)\ **Replies:** 3\ **Last updated:** [March 26, 2026, 4:52am UTC](https://community.amazonquick.com/t/agent-hours-limitation-in-the-amazon-bi-account/51735 "2026-03-26T04:52:07Z")
Currently, there is a 120 minute agent hours monthly limit in the amazon bi account to run flows and research. Is there a way to increase that limit for a particular user? --- ## [Sign in error](https://community.amazonquick.com/t/sign-in-error/51475)
**Author:** [@alaparri1](https://community.amazonquick.com/u/alaparri1)\ **Replies:** 5\ **Last updated:** [March 25, 2026, 1:58pm UTC](https://community.amazonquick.com/t/sign-in-error/51475 "2026-03-25T13:58:08Z")
I get the following error when I try to access my quick suite AIs and reports. Does anyone know of a solution to fix this? It worked fine first thing this morning but had this problem since I cleared my browser cache & c… --- ## [Using Agentic features with an Admin Pro account](https://community.amazonquick.com/t/using-agentic-features-with-an-admin-pro-account/51553)
**Author:** [@Massi](https://community.amazonquick.com/u/Massi)\ **Replies:** 5\ **Last updated:** [March 12, 2026, 2:35pm UTC](https://community.amazonquick.com/t/using-agentic-features-with-an-admin-pro-account/51553 "2026-03-12T14:35:06Z")
Hi all, I would like to start playing with QS agentic’s features (chatbot, automate etc.), to see if it makes sense to use them in our organization. In the Quick Sight pricing page it says that this is possible to enab… --- ## [How to login to quick suite as ee ,please share the links to approva L3 manager in add a group](https://community.amazonquick.com/t/how-to-login-to-quick-suite-as-ee-please-share-the-links-to-approva-l3-manager-in-add-a-group/51508)
**Author:** [@shivdhum](https://community.amazonquick.com/u/shivdhum)\ **Replies:** 1\ **Last updated:** [February 25, 2026, 3:45pm UTC](https://community.amazonquick.com/t/how-to-login-to-quick-suite-as-ee-please-share-the-links-to-approva-l3-manager-in-add-a-group/51508 "2026-02-25T15:45:36Z")
Permission links for quick suite access --- ## [Quick Suite 'Something went wrong' error when accessing Manage AWS Resources despite comprehensive IAM permissions](https://community.amazonquick.com/t/quick-suite-something-went-wrong-error-when-accessing-manage-aws-resources-despite-comprehensive-iam-permissions/51532)
**Author:** [@juan.rivera](https://community.amazonquick.com/u/juan.rivera)\ **Replies:** 2\ **Last updated:** [February 19, 2026, 7:44pm UTC](https://community.amazonquick.com/t/quick-suite-something-went-wrong-error-when-accessing-manage-aws-resources-despite-comprehensive-iam-permissions/51532 "2026-02-19T19:44:57Z")
I’m experiencing a persistent “Something went wrong - For more information see Set IAM policy” error when trying to access “Manage AWS resources” in Quick Suite. What I’ve tried: Deleted and recreated Quick Suite acco… --- ## [How do I set up admin/admin pro users to configure AWS resources?](https://community.amazonquick.com/t/how-do-i-set-up-admin-admin-pro-users-to-configure-aws-resources/51503)
**Author:** [@banhcamvinh](https://community.amazonquick.com/u/banhcamvinh)\ **Replies:** 3\ **Last updated:** [February 17, 2026, 5:03pm UTC](https://community.amazonquick.com/t/how-do-i-set-up-admin-admin-pro-users-to-configure-aws-resources/51503 "2026-02-17T17:03:20Z")
How do I set up admin/admin pro users to configure AWS Resources? I have one account to create a QuickSuite (let’s call it base), then I create another account (let’s call it A), A is the IAM user. I use the base accoun… --- ## [Account name](https://community.amazonquick.com/t/account-name/51485)
**Author:** [@andreab](https://community.amazonquick.com/u/andreab)\ **Replies:** 1\ **Last updated:** [February 13, 2026, 8:59am UTC](https://community.amazonquick.com/t/account-name/51485 "2026-02-13T08:59:21Z")
Hi, Right now my QuickSight account name is Digital360, but I need to change it to Nextwork360. How can I do that? Thanks, Andrea --- ## [Unable to upload the dataset on the quicksight Amazon bi Account](https://community.amazonquick.com/t/unable-to-upload-the-dataset-on-the-quicksight-amazon-bi-account/51252)
**Author:** [@Jiji\_Chandra](https://community.amazonquick.com/u/Jiji_Chandra)\ **Replies:** 1\ **Last updated:** [January 22, 2026, 5:36am UTC](https://community.amazonquick.com/t/unable-to-upload-the-dataset-on-the-quicksight-amazon-bi-account/51252 "2026-01-22T05:36:22Z")
I am encountering an issue with uploading datasets in Amazon QuickSight since Monday of Week 46. Until last Friday - Wk45, I had full access to the account and was able to upload and edit datasets without any issues. How… --- ## [QuickSign Up fails for IAM user or even the Root User without proper error](https://community.amazonquick.com/t/quicksign-up-fails-for-iam-user-or-even-the-root-user-without-proper-error/51094)
**Author:** [@sheetal.hemrom](https://community.amazonquick.com/u/sheetal.hemrom)\ **Replies:** 1\ **Last updated:** [January 7, 2026, 3:30pm UTC](https://community.amazonquick.com/t/quicksign-up-fails-for-iam-user-or-even-the-root-user-without-proper-error/51094 "2026-01-07T15:30:01Z")
Hi, I am trying to navigate data from Amazon Data Firehose to QuickSight for the product team however I am unable to sign up to QuickSight. Please help ASAP --- ## [Understanding Quicksight "Over Capacity" Usage](https://community.amazonquick.com/t/understanding-quicksight-over-capacity-usage/50995)
**Author:** [@willian](https://community.amazonquick.com/u/willian)\ **Replies:** 4\ **Last updated:** [January 7, 2026, 12:12pm UTC](https://community.amazonquick.com/t/understanding-quicksight-over-capacity-usage/50995 "2026-01-07T12:12:18Z")
Hello everyone! I have some questions about “over capacity” SPICE usage in QuickSight. According to my QuickSight SPICE panel, I have a total purchased capacity of 440GB with the “Auto-purchase” feature disabled. Howev… --- ## [Unable to login to Quicksight due to lack of permissions](https://community.amazonquick.com/t/unable-to-login-to-quicksight-due-to-lack-of-permissions/50700)
**Author:** [@bluejay](https://community.amazonquick.com/u/bluejay)\ **Replies:** 4\ **Last updated:** [December 29, 2025, 5:52pm UTC](https://community.amazonquick.com/t/unable-to-login-to-quicksight-due-to-lack-of-permissions/50700 "2025-12-29T17:52:23Z")
Hello, recently I signed out of Quicksight and have since been unable to sign in. Whenever I try to go to the Quicksight login page, ie. quicksight.aws.amazon.com, it redirects me to some kind of console and requests I p… --- ## [Access Quicksight console via an assumed IAM role instead of IDC](https://community.amazonquick.com/t/access-quicksight-console-via-an-assumed-iam-role-instead-of-idc/50439)
**Author:** [@dexterlien](https://community.amazonquick.com/u/dexterlien)\ **Replies:** 2\ **Last updated:** [November 6, 2025, 9:19am UTC](https://community.amazonquick.com/t/access-quicksight-console-via-an-assumed-iam-role-instead-of-idc/50439 "2025-11-06T09:19:54Z")
Hi there, I’ve successfully configured QuickSight to use IAM Identity Center (IDC) as the identity provider, and it’s working well for direct user logins via the IDC portal. However, I’m encountering an issue when acce… --- ## [Problem with applying permissions to different users](https://community.amazonquick.com/t/problem-with-applying-permissions-to-different-users/50343)
**Author:** [@juan.rivera](https://community.amazonquick.com/u/juan.rivera)\ **Replies:** 1\ **Last updated:** [October 29, 2025, 6:09am UTC](https://community.amazonquick.com/t/problem-with-applying-permissions-to-different-users/50343 "2025-10-29T06:09:06Z")
Hello, im having problems with applying different permissions to different users inside Quick. Me being the admin ive already created the permissions in the custom permissions tab, but ive only been given the option to a… --- ## [How to view only Datasets/Dashboards that I created](https://community.amazonquick.com/t/how-to-view-only-datasets-dashboards-that-i-created/49588)
**Author:** [@NeilTheFrobot](https://community.amazonquick.com/u/NeilTheFrobot)\ **Replies:** 3\ **Last updated:** [September 19, 2025, 6:47pm UTC](https://community.amazonquick.com/t/how-to-view-only-datasets-dashboards-that-i-created/49588 "2025-09-19T18:47:13Z")
On the home page if I go to Datasets or Dashboards it shows what appears to be the most recently used ones. Not even the most recently used by ME, but by everyone? Why on Earth would anyone want to see that? Certainly t… --- ## [Quicksight Disaster Recovery Setup](https://community.amazonquick.com/t/quicksight-disaster-recovery-setup/49257)
**Author:** [@sravan.jalluri](https://community.amazonquick.com/u/sravan.jalluri)\ **Replies:** 3\ **Last updated:** [September 6, 2025, 2:50pm UTC](https://community.amazonquick.com/t/quicksight-disaster-recovery-setup/49257 "2025-09-06T14:50:45Z")
Hi, We have setup and using AWS Quicksight in us-east-1 region and now we want to create a DR setup in us-east-2 region to use the business applications whenever us-east-1 region is down. When tried to create user Group… --- ## [Quick Sightにログインできない](https://community.amazonquick.com/t/quicksight/49549)
**Author:** [@f\_yusuke](https://community.amazonquick.com/u/f_yusuke)\ **Replies:** 3\ **Last updated:** [September 3, 2025, 3:20am UTC](https://community.amazonquick.com/t/quicksight/49549 "2025-09-03T03:20:58Z")
平素お世話になります。 Quick Sightのダッシュボード共有のために、閲覧権限でユーザーを招待しましたが、下図の画像のようにエラーが出てログイン出来ません。 特定のユーザーだけログインできず、時間を置く、キャッシュを削除する、異なるブラウザを使用する等試しましたがログインすることが出来ません。 上記、解決方法についてご教授いただけますでしょうか。 日本語で質問 | Q&A --- ## [閲覧者ユーザの課金体系を変更したい](https://community.amazonquick.com/t/topic/48962)
**Author:** [@shimizu](https://community.amazonquick.com/u/shimizu)\ **Replies:** 7\ **Last updated:** [August 24, 2025, 9:13am UTC](https://community.amazonquick.com/t/topic/48962 "2025-08-24T09:13:09Z")
閲覧者ユーザの課金体系を、ユーザベース料金からキャパシティ料金への変更したいのですが、管理者ユーザの管理画面から「価格を管理」で行えるのでしょうか？ また、課金体系を変更する場合の注意点があれば教えていただきたいです。 閲覧者ユーザは、アプリ埋め込み用のIAMユーザと、AzureとSSO連携したユーザが存在します。 --- ## [Login into Multiple Accounts in Same Session](https://community.amazonquick.com/t/login-into-multiple-accounts-in-same-session/47972)
**Author:** [@krishnadesai3](https://community.amazonquick.com/u/krishnadesai3)\ **Replies:** 4\ **Last updated:** [July 8, 2025, 3:54pm UTC](https://community.amazonquick.com/t/login-into-multiple-accounts-in-same-session/47972 "2025-07-08T15:54:20Z")
I have two quicksight environments beta and prod. The URL to quicksight dashboard is linked from our internal system UI. The issue I am facing is once a user is logged in through SSO in beta QS, when they click on the da… [Next page](https://community.amazonquick.com/tag/account/101.md?match_all_tags=true&page=1&tags%5B%5D=account)