I have made an application on quick suite, its 95% complete, but now i am getting this error “This request could not be processed due to content policy violations. Please try again with a different prompt.”
although i did not use any such content, so now even if i type HI, its giving same text error.
i did basis troubleshoots but nothing worked, also i am not able to see any refresh chat option or new chat option.
how can i fix this please guide me.
Hi @sangshuk and welcome to the Quick Community!
According to documentation, when a content policy violation is triggered, the agent cannot process further prompts within your session. It then recommends closing the editor, wait 15 to 20 minutes for the session to time out, then reopen the app. Refer to the references below for any further context.
Hi @sangshuk ,
Just checking back in since we haven’t heard from you in a bit. I wanted to see if the guidance shared earlier helped resolve your question, or if you found a solution in the meantime.
If you still have any additional questions related to your initial post, feel free to share them. Otherwise, any update you’re able to provide within the next 3 business days would be helpful for the community.
Thank you
Hi @sangshuk,
Since I haven’t received any further updates from you, I’ll treat this inquiry as complete for now. If you have any additional questions, feel free to create a new post in the community and link this discussion for context.
Thank you