I got slack it’s installed but every time I try to sign in it gives me an error message saying something went wrong with authorizing this app. did anyone face this before and how did you fix it?
Hi @noumahm and welcome to the community!
This is an interesting case. I have a few questions for you so that I can better understand this issue. The first is: have you tried connecting Slack via the Web version? If you have, are you getting the same error message? This way, we can see if this is an issue with just the desktop app. I would recommend giving it a go.
As for support, since this is a public-facing community, we unfortunately do not have access to anyone’s account. If this issue still persists, I would definitely recommend opening a support ticket: Case management - AWS Support.
Hope this helps, and feel free to keep us updated on any new developments.
Hi Cesar, yes it works on web but did not on deltop. i actuallly found a ticket for this and a solution that worked for me. sharing here in case someone has the same problem. so this is the open ticket: V2220060175 and there i found someone who said to follow these steps and they worked for me:
- Open this URL in your browser: Sign in to Amazon | Slack
- Click “Join and Open in Slack”
- Return to Quick → Capabilities → Connections and try signing in to Slack again
Hi @noumahm,
Thanks for the update and for sharing your findings! I’ll go ahead and mark your post as a solution so that others can see it as well.
I’m facing the same issue but the solution did not work for me. Do you have any other suggestions? Thanks.